Solira Natural customer care
Contact us
One address, read by a person. Most replies go out the same business day.
Write to us
There is no contact form and no ticket number. Email us and you get a reply from someone who can actually change your order.
- Hours
- Monday to Friday, 9am–5pm ET
- Typical reply
- Same business day; always within one
- Ships from
- Florida
What to include
Your order number if you have one. It looks like SN-1042 and it is at the top of your confirmation email. With it we can find everything in one go; without it we have to ask.
For anything damaged or wrong, a photo saves a round trip — we can almost always resolve it from the picture without asking you to send the product back.
Business details
- Legal entity
- Natural Food Distributors LLC
- DBA / trade name
- Natural
Before you write
Some of it may be answered already: the FAQ, the shipping policy, the returns policy and the cancellation policy. If they do not cover it, that is our fault, and telling us is genuinely useful.
Anything here unclear, or not covering your situation? Write to hello@soliralife.com and a person will answer.
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